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New from Veltrayo

AI Receptionist

Your phone rings out. Your customer still hears from you, in seconds.

You’re up a ladder, under a house or driving between jobs. When a call goes unanswered, your AI Receptionist greets the caller, texts them back from your business and sends you everything you need to win the job.

Get the AI ReceptionistSee how it works
The two texts are real, from our live test on 21 October 2026. The caller’s number is hidden.
Seconds
from missed call to text-back
24/7
nights, weekends and mid-job
2 min
voicemail, sent to you as text
Same number
your customers already call

The problem

Every unanswered call is a job walking to the next quote.

  1. 1 in 10calls to Australian small businesses ring out before anyone answers.Exactly 9.2%, across 207,000+ inbound calls to 858 businesses. [1]
  2. 17.6%of calls to roofing businesses go unanswered. Flooring: 17.9%. That’s more than 1 in 6.The two trades with the highest rates in the same report. [1]
  3. 69%of inbound calls come from first-time callers: new customers, not regulars.69.3% across all nine industries in the report. [1]
  4. 462,939construction businesses operate across Australia, and more than 98.6% employ fewer than 20 people.Most are small teams. [2]
  1. [1] AIIMS Group, Australian SME Lead Response Report, reported by Dynamic Business, 28 August 2026. Based on AIIMS Group’s own client call data.
  2. [2] Master Builders Australia, Our industry (industry snapshot, October 2025).

Your numbers

How many calls are you missing in a year?

Move the sliders to match your business. It’s an estimate, worked out only from the numbers you choose.

229missed calls a year

159from first-time callers

$20,592in jobs those calls could have been worth

First-time callers use the 69.3% share from the report above. A year is counted as 52 weeks. This is an illustration, not a promise of results.

How it works

From missed call to booked job.

  1. 0:00

    Your phone rings

    You’re on the tools. You let it ring.

  2. ≈ 0:15

    It forwards, not to voicemail

    Unanswered calls divert to your AI Receptionist. You choose how long it rings first.

  3. Next

    Your caller is greeted

    A short greeting in a natural Australian voice, using your business name. They can leave a message.

  4. Seconds later

    They get a text from you

    A friendly text from your business: you’re on a job and you’ll get back to them. They can reply straight away.

  5. Same moment

    You get the details

    Who called, whether they were texted, and a tap-to-call link. Voicemails arrive as text, so you can read them between jobs.

  6. When you’re free

    You win the job

    Their replies come straight to your phone. Answer by text or call them back while the job is still warm.

Built to be careful

It knows who to text, and who not to.

  • Mobiles only

    Landlines can’t receive texts and private numbers can’t be texted, so those callers hear the greeting and you get an alert instead.

  • Never your own people

    Your own numbers, your team and anyone on your never-text list are skipped automatically.

  • No double texts

    Someone who calls three times in an afternoon gets one text, not three.

  • Opt-out built in

    Every text names your business and says “Reply STOP to opt out”. Opt-outs are honoured automatically.

  • Your words

    We write the greeting and the text with you, and you can change them any time.

  • Tested before it’s live

    We set it up with you, run real test calls and only switch it on once you’ve seen it work.

The difference

Same missed call. Two very different endings.

Without

  • The call rings out
  • Many callers hang up without leaving a message
  • They may try the next business on the list
  • You find a missed call hours later

With your AI Receptionist

  • The caller hears your business name
  • They get a text from you within seconds
  • You know who called and what they need
  • You call back while the job is still warm

Pricing

Two ways to start.

A one-off setup, then a simple monthly fee. Every package is confirmed in a written proposal before you agree to anything.

AI Receptionist

Setup fee$750

plus $450 per month

Never lose a job to a missed call again.

  • A dedicated number your unanswered calls forward to
  • Call forwarding set up on your phone and tested with you
  • Greeting in a natural Australian voice, with your business name
  • Instant text-back to missed callers, from your business
  • Voicemails sent to you as text, with a link to listen
  • Alerts with who called and a tap-to-call link
  • Replies forwarded to your phone
  • Missed-call log and monthly results
Ask about this package
Full system

AI Receptionist + Meta ads

Setup fee$2,500

plus $1,800 per month

More calls from Meta ads, and none of them wasted.

  • Everything in AI Receptionist
  • Facebook and Instagram ads run by us
  • Ad accounts set up in your name, with conversion tracking
  • Audience targeting, campaign build and ad copy
  • Campaigns run and improved every month
  • Monthly review against calls, enquiries and booked jobs
  • You pay Meta directly for ad spend
Ask about this package

Prices in AUD. We’re not registered for GST, so no GST is added. Ad spend is separate and paid straight to Meta; we suggest starting at $500–$1,000 a month.

What the monthly fee includes, such as phone and text usage, is set out in your written proposal. Month to month, cancel before your next billing date.

Questions

Straight answers.

Does it talk to my customers like a person?

No, and we won’t pretend it does. It greets the caller with a short message in an Australian voice, takes a voicemail and texts them back straight away. The AI turns voicemails into text for you. You or your team still do the talking, just sooner and with all the details.

Do I need a new phone number?

No. Your customers keep calling the number they already have. We set up a dedicated number for your AI Receptionist, and only your unanswered calls are forwarded to it.

Will it work with my phone?

It uses conditional call forwarding, which most Australian mobile plans support. We set it up with you on your phone and test it together before anything goes live. Some plans charge for forwarded calls, and some prepaid plans can’t forward, so we check yours first.

What happens to my voicemail?

For unanswered calls, your AI Receptionist takes the message instead of your carrier’s voicemail, and sends it to you as text with a link to listen.

What if the caller is on a landline or a private number?

They still hear the greeting and can leave a voicemail, and you get an alert. We just can’t text them: landlines can’t receive texts and private numbers are hidden.

Is it legal to text people who called me?

Every text names your business and includes “Reply STOP to opt out”, and opt-outs are honoured automatically, in line with the Spam Act. It only texts the person who just called you.

Am I locked in?

No. The monthly fee runs month to month: tell us in writing before your next billing date to cancel. The setup fee covers the work to get you live.

Stop losing jobs to voicemail.

Tell us about your business and how many calls you get. We’ll show you how it would work for you.

Get the AI Receptionist

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